Seeds

When an assistant acts on someone’s behalf, the result often arrives looking exactly like work the person did themselves. A meeting appears in the calendar, a reply sits in the sent folder, a setting has changed colour. Days later, nobody can say why. The person remembers asking for something, but the wording has gone, and the gap between what was asked and what was done is where the confusion lives. One small fix helps: attach the original request to every change an agent makes, in the person’s own words, one tap away from the item itself. Then a wrong result can be traced to a vague instruction or to a poor reading of a clear one, and each calls for a different correction. Store the request with the action, and show it wherever the action shows.